Terms and Conditions

Welcome to Holiday Homes

These Terms and Conditions (“Terms”) govern your access to and use of our platform, services, and website www.holidayshomebyali.com (the “Platform”). By using our website, creating an account, or booking/hosting a property, you agree to comply with and be bound by these Terms.

1. General Use

  • Holiday Homes is an online marketplace connecting hosts who list their properties (“Hosts”) with guests seeking accommodations (“Guests”).
  • We are not the owner of the properties listed and act only as an intermediary between Hosts and Guests.
  • All users must be at least 18 years of age to use the Platform.

2. User Accounts

  • To use certain features, you must create an account with accurate, current, and complete information.
  • You are responsible for safeguarding your login credentials and for all activity under your account.

3. Booking and Payments

  • Guests agree to pay the full booking amount (including applicable taxes, fees, and service charges) at the time of reservation.
  • Payments will be processed securely through approved payment gateways.

4. Responsibilities of Hosts

  • Hosts are solely responsible for the accuracy of their listings, cleanliness, and safety of the accommodation.
  • Hosts must comply with all applicable Pakistani laws, including rental regulations, taxation, and guest registration requirements.

5. Responsibilities of Guests

  • Guests must treat the property and host with respect, comply with house rules, and avoid unlawful activities.
  • Any damages caused by the Guest are their responsibility and may be charged accordingly.

6. Cancellations

  • Each property listing may have its own cancellation policy, clearly displayed before booking.
  • Holiday Homes reserves the right to cancel reservations in case of fraudulent activity or breach of these Terms.

7. Limitation of Liability

  • Holiday Homes is not responsible for disputes between Hosts and Guests.
  • We do not guarantee the condition, legality, or suitability of listed properties.

8. Governing Law

  • These Terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Karachi, Pakistan.